Shipping policy
Shipping Policy – CreatorHub.pk
Last Updated: March 2026
Thank you for shopping with CreatorHub.pk. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order is shipped, you will receive a confirmation message with tracking information (if available).
2. Shipping Time
Estimated delivery times within Pakistan:
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Major Cities: 2–4 business days
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Other Cities / Remote Areas: 3–6 business days
Delivery times may vary depending on the courier service and location.
3. Shipping Charges
Shipping charges may vary depending on:
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Delivery location
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Order size or weight
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Promotional offers
Shipping costs will be displayed at checkout before you complete your order.
4. Cash on Delivery (COD)
CreatorHub.pk may offer Cash on Delivery (COD) for orders within Pakistan.
Customers must ensure they are available to receive the order at the provided address. Repeated failed deliveries may result in future order restrictions.
5. Order Tracking
If tracking is available, customers can track their orders using the tracking number provided after shipment.
For tracking assistance, you can contact our support team.
6. Delivery Delays
Delivery may be delayed due to:
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Weather conditions
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Courier service issues
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Public holidays
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Unforeseen circumstances
CreatorHub.pk is not responsible for delays caused by courier partners, but we will assist in resolving delivery issues.
7. Incorrect Address
Customers are responsible for providing the correct shipping address.
CreatorHub.pk is not responsible for orders delivered to incorrect addresses provided by the customer.
8. Damaged Packages
If you receive a damaged package, please:
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Take photos of the package and product.
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Contact our support team within 48 hours of delivery.
We will review the issue and provide a replacement or solution if applicable.